Preparing to Attend FLCC

Two FLCC students smiling while standing outside FLCC's main campus.

Welcome to the Laker Family!

We're so glad you've chosen us. Below outlines your next steps in the enrollment process. There are important tasks for you to complete before classes begin. For any questions, please contact the One Stop Center at (585) 785-1000.

Activate Your FLCC Accounts

MyFLCC Student Portal

MyFLCC is a secure web portal for students to complete important tasks and receive essential information. To gain access:

Log In to MyFLCC 

FLCC Student Email

Check your FLCC student email regularly to receive messages from the College, such as important updates, academic and registration deadlines, and messages from faculty and staff.

  • Your email address is your FLCC username + @fingerlakes.edu.
  • Use your FLCC password to log in.

Access Your Email 

Complete Your Personalized To-Do List

Once you log in to your MyFLCC account, you'll find a personalized To-Do list to make the enrollment process easier. Some tasks may not apply to you. Some tasks you may have completed already. Either way, take the time to review the list below:

Let Us Know You Plan to Register

Your intent to enroll confirms your plans to attend FLCC, so we can hold your spot in our incoming class. It lets us know you will register for the upcoming semester and serves as your commitment to join the FLCC community. Your intent form will be a task in your MyFLCC account.

High School or College

FLCC needs your high school and/or college transcripts to advise on course registration and matriculate you into your degree program. Final, official transcripts showing date of graduation are required prior to the start of classes.

Students must request a copy directly from the high school and/or college(s) attended. Please check your school's website for transcript request instructions. The high school and/or college(s) should issue the official transcript to FLCC by:

  • Electronic submission: admissions@flcc.edu by an online service (i.e. eScript or Parchment)
  • Fax: (585) 785-1734 (high school documents only)
  • Mail: Office of Admissions, Finger Lakes Community College, 3325 Marvin Sands Drive, Canandaigua, NY 14424

GED/TASC

Students may submit their scores by mail, email, or fax. The Admissions Office will verify passing status through the NYS GED verification website once the official score is published.

Home School

FLCC has a home school verification form to be completed by the superintendent of the school district. The student or school district may return it to the FLCC Admissions Office. Forms are available upon request. Please email the admissions office at admissions@flcc.edu. If your school offers a letter of verification, the school district should mail it directly to FLCC.

Your First Advising Appointment

All new students must meet with an academic advisor to create their first semester class schedule. You can choose a one-on-one phone appointment or attend a small group registration event at either our main campus or one of our campus centers. Sign up for New Student Registration as part of your MyFLCC To-Do list.

During New Student Registration we will:

  • Confirm that your selected degree program meets your academic and career goals
  • Review the sample schedule for your selected degree program
  • Select the number of classes/credits you'll need for the first semester
  • Create your first semester class schedule
  • Examine prior credits from high school and/or other colleges and universities (when applicable)

Submit Your Intake Survey

For our advisors to better guide you through the registration process and to pair you with the best possible schedule, we encourage you to complete a brief intake survey. We'll ask you about your current plans, which course modalities you prefer, if you plan to work while in school, if you have any technology needs, etc.

Start Your Intake Survey

Ensure Your Aid is in Order

Complete the FAFSA and NYS Aid applications as soon as possible to ensure financial aid credit on your semester bill. Our FAFSA Completion Specialist is available for individual on-campus or online appointments to help you complete these forms.

Next, check the financial aid section of MyFLCC to:

  • View and print your federal and state aid award letter and financial plan
  • Accept or decline your financial aid award offers
  • Access requested financial aid requirements

Verify Your Residency

Your first step is to submit your Certificate of Residence, which verifies you have been a New York State resident for one year prior to registration. This allows us to understand your current residency status and bill you appropriately. For example, if you register for classes without a valid Certificate of Residence on file, you will be charged out-of-state tuition rates.

How to Request My Certificate

Make a Tuition Payment

In your MyFLCC checklist, you will be able to finalize and pay for your first tuition bill.

Set Up Your Refund Account

We encourage you to set up your BankMobile account, which we will use when we need to send you a refund.

For questions about the above, please contact the One Stop Center at (585) 785-1000 or onestop@flcc.edu.

Your Student Health Information

If you plan to register for an in-person course or participate in on-campus activities, you must submit proof of immunization against:

  • COVID-19
  • Measles, Mumps, Rubella (MMR)
  • Meningococcal Meningitis (or complete a waiver form)

Your MyFLCC checklist will direct you to FLCC’s Health Portal to securely upload your health documents. Visit our Immunization Requirements page for additional information.

Student Health Services promotes the health and safety of the entire FLCC community and is responsible for compliance with NYS Immunization Laws. For questions, please contact them at (585) 785-1297 or studenthealth@flcc.edu.

Get Ready for Your First Day

Now that your registration and finances are taken care of, let's get you ready for your first day of class. Below are items to equip you with the tools, supplies, and technology you'll need to succeed academically and socially at FLCC.

New Student Orientation

New Student Orientation is an excellent opportunity to explore valuable FLCC resources, meet other students in your area of study, and give you a successful start to your first semester. Orientation consists of two components — online orientation to be completed on your own time, and in-person and online events to help you connect with the FLCC community.

In both cases, we'll prepare you for the first weeks of the semester, answer all your questions, and leave you confident to begin your journey as a Laker!

Start Orientation

Use Brightspace to Access Course Information

Brightspace is FLCC's learning management system and serves as your primary tool for performing a number of activities related to your registered courses. You'll use your Brightspace account no matter if your course is delivered in-person, 100% online, hybrid, or HyFlex. You'll be able to:

  • Access your course assignments and due dates
  • Submit your homework and projects
  • Message your instructors and classmates
  • Receive important course-related alerts
  • Track your course progress and grades
  • Review course materials over again at your own pace
  • Participate in class forums and discussions
  • Work on collaborative projects with other students

A week before classes begin, log in to Brightspace to view your course syllabus and course assignments for all your registered courses. If you need assistance or you are unable to log in, contact the Help Desk at (585) 785-1419 or helpdesk@flcc.edu.

Get the App — Brightspace Pulse

Brightspace Pulse is a mobile app that can help you stay connected and on track with your courses. It provides an easy view of course calendars, readings, assignments, evaluations, grades, and announcement items. Real-time alerts let you know when classes are canceled, rooms are moved, or new grades are available.

Download the Brightspace Pulse app from Google Play or Apple App Store. After download, choose "SUNY" as your institution and use your FLCC username and password to log in.

Securing Course Materials

Just prior to the start of the semester, your textbooks and supplies will be available for review and purchase on The Book Nook's website. You'll be able to search by department, course, and section to locate the materials you need for each registered course.

Request Your Student ID

We offer two convenient ways to secure your FLCC ID card. You can upload your photo and submit a request online or request your ID in person at the One Stop Center.

The ID card serves as your student identification, which grants access to the library, fitness center, and The Suites at Laker Landing. Your ID card can also be used to purchase items in the bookstore, Café, and vending machines.

Get My ID Card

Personal Computers

All students should have access to a personal computer, given the increased use of online courses and web conferencing. In many cases, financial aid may be used to pay for computers at The Book Nook. Learn about minimum specifications for student laptops.

Laptop Computer Loans for Students

The FLCC IT Department has a limited number of laptop computers available to be loaned to students. Please complete a computer loan agreement form to submit a request. Contact the IT Helpdesk if you have any questions.

WiFi and Internet

You are welcome to go to an FLCC location and use our free College WiFi. Cafe seating, lounges, and study areas are available. FLCC also has WiFi in the main parking lot near the logging sports practice field. Students with internet access challenges at home can contact helpdesk@flcc.edu for assistance.

Affordable Connectivity Program

The new federal Affordable Connectivity Program provides financial support to households with Pell recipients to improve internet access, including:

  • $30/month discount on internet services
  • $100 one-time discount on a computer
Sign up at getinternet.gov

FLCC IT Services

The Helpdesk is available at (585) 785-1419 or helpdesk@flcc.edu to assist you with questions and technical support related to your computer accounts (i.e. student email, MyFLCC). If you don't get an immediate answer, please leave a message and the first available tech will call you back.

Contact Housing for Help with Living Arrangements

Whether you're interested in The Suites at Laker Landing or are looking for an apartment off campus, the Office of Housing and Residence Life is here to help you finalize your housing options.

The Suites at Laker Landing offers apartment-style housing, featuring private bedrooms, a full kitchen, spacious lounges, and more. You'll be just a short walk from your classes and college activities. Contact Housing at (585) 785-1643 or housing@flcc.edu for help finding accommodations during your time as an FLCC student.

Purchase a Meal Plan and Laker Loot

While meal plans are not required, they can help you save money on food. Take advantage of the discounts offered with a meal plan. There are two types of meal plans:

  • Buy a certain number of full meals for a set price.
  • Declining Balance — load up your card with a determined amount (like a debit card). With this option you receive a discount and tax-free purchases.

If you're seeking additional flexibility, Laker Loot may be purchased in any amount and used like cash at the Café or in campus vending machines. Laker Loot provides savings on tax on all purchases.

Meal plan packages for the 2022-23 academic year will be finalized in August and available to purchase prior to the start of the semester.

Academic Support and Tutoring

College-level academics is very different from high school, and can be challenging for any student who's been away from the classroom for a while. At FLCC, you'll have access to a wide range of academic support services designed to help you succeed.

We offer tutoring and study centers for math, writing, and science, along with assistance in other subject areas. Our Academic Success and Access Programs also provide academic strategy appointments and online resources for developing academic habits, understanding college classroom expectations, and preparing for tests and final exams.

Disability Services works with individuals to create appropriate plans for reasonable academic adjustments, testing accommodations, and in-class enhancements needed to help qualifying students thrive.

Explore Learning Support

Free On-Demand Healthcare

FLCC is excited to offer TimelyCare — a new telehealth program that provides 24/7 medical and mental health care from anywhere, and with no cost to enrolled students.

Get on-demand support from counselors, doctors, nurse practitioners, and more. Services include unlimited medical visits, TalkNow emotional support, psychiatry appointments (with referral), health/wellness coaching, and up to 12 appointments with a licensed counselor.

To learn more and activate your free account, you can: download this guide, watch a demo video, or visit the TimelyCare website.

Download the App

Launch Experience

Take A Virtual Tour

If you haven't already visited us, our virtual tour will guide you through main campus and nearby locations. Learn about our living and learning spaces, and imagine yourself here!

Start Tour

Pre-Recorded Presentations

Watch a recording of presentations designed to help you learn about FLCC admissions, specific academic programs, our regional campus centers, and more.

Watch Now

Contact Us

One Stop Center
Room 1045
(585) 785-1000
(585) 785-1735
onestop@flcc.edu
flcc.edu/onestop

Hours
Mon-Thu: 8:30 a.m. - 6:30 p.m.
Fri: 8:30 a.m. - 4 p.m.

Walk Ins Welcome.

Campus Center
One Stop Services

Virtual/Remote Services currently available. Please contact us by email or phone.