Counseling Services

Many students seek help while in college. Counseling is available on a one-to-one basis for students who wish to discuss personal issues affecting their academic experience. Counselors are available to serve as confidential skilled listeners who provide guidance to help students on a short term basis to clarify issues, resolve conflicts, and learn new ways of coping.

Students often seek counseling to:

  • Cope more effectively with stress
  • Develop healthy relationships
  • Improve communication skills
  • Increase self-confidence, assertiveness and self-esteem
  • Learn to deal with grief, trauma or loss
  • Discover how to overcome procrastination and/or other self-defeating behaviors
  • Resolve academic concerns

Finger Lakes Community College does not offer mental health services. For students seeking mental health services and/or longer-term counseling, a list of community mental health professionals is available upon request. Additionally, 2-1-1/LIFE LINE offers free, confidential assistance locating resources in the community. For information, visit or call 2-1-1. Or, you can go to the Substance Abuse & Mental Health Treatment Locator online at, or call the 24/7 SAMHSA Helpline at 1(800)662-HELP (4357).


Sometimes things happen that we don't think we can handle. If you or one of your friends, another student, is thinking about harming themselves or someone else, please tell someone. Talk saves lives! Student Services Counselors are available for any student who indicates harm to self or others. You can contact Student Services Counselors by coming into the Office of Community Standards and Counseling (room 1155, located on the first floor of the Student Center) or by calling (585)785-1211. After working hours or on weekends, please contact the Office of Campus Safety (available 24/7), located in room 2202 on the 2nd floor, or call (585)785-1900.

Additionally, call 2-1-1 LIFE LINE, a free 24/7 confidential crisis intervention tele counseling service, which is staffed with trained counselors who are ready to listen. Call 2-1-1 or text the Crisis Text Line. Text HELLO to 741741 and speak anonymously with a Crisis Counselor. It’s free, and it offers 24/7 support for people who are in crisis. Please tell someone. Talk saves lives!

Student Emergency Services

Emergencies happen and help is available! Students sometimes find themselves in urgent situations. These situations could keep you from getting to class, attending your classes, or completing your education at FLCC. Help is available at Finger Lakes Community College! We provide assistance with food and transportation expenses. A limited emergency fund is available for students who are experiencing a financial emergency. Plus, FLCC offers referrals to community agencies. If you are experiencing an emergency, please visit or contact the Office of Community Standards and Counseling.

Counseling Resources

ULifeline (

ULifeline is an anonymous, confidential online resource center that allows college students to search for information and locate resources to deal with mental health issues.

2-1-1/Life Line (

The 2-1-1/Life Line provides crisis intervention and local information, and serves as a referral helpline. Services are free and confidential, and are available 24 hours a day, 7 days a week.


Information that is shared will not be disclosed without the student's written permission, except in unusual circumstances, such as imminent danger to the student or someone else, reports of sexual harassment or sexual violence as required by Title IX legislation or court subpoena.

Contact Us

Community Standards and Counseling
Office: 1155
Phone: (585)785-1211
Mon–Thu: 9 AM–5 PM
Fri: 9 AM–4 PM