COVID-19 Updates and Resources

Nature trail boardwalk across pond at the Candandaigua Campus

Our Path Forward This Fall

Updated August 5, 2020 8:13 AM

FLCC is excited to welcome back the Laker Community — including our new students — for the Fall 2020 semester. We have developed a reopening plan that, first and foremost, protects your health and safety, while providing an engaging and quality educational experience.

Our plans are guided by the expertise of health and safety agencies, direction from our local and state officials, and our Presidential Task Force for Fall Reopening.

At our main campus and campus centers, we are taking steps to reduce density that are similar to those you see in stores and restaurants. Yet behind the Plexiglas, on the computer screen, and across the carefully spaced desks, we are the same FLCC, with faculty and staff committed to helping you reach your goals.

Here are the highlights:

  • FLCC's main campus and campus centers will reopen to walk-in visitors on Aug. 17. Until then, please reach out via phone or email using our directory.
  • About 75 percent of classes will be online — many with scheduled live meeting times — while 25 percent will be in-person with social distancing.
  • The fall semester begins Aug. 31 and ends Dec. 20. FLCC currently has no plans to switch to all-remote after Thanksgiving; however, it is an option in the event of a resurgent outbreak of COVID-19.
  • For those living at the Suites at Laker Landing, move-in will be staggered with assigned dates and times from Aug. 24 to 31.
  • Students, visitors, and employees will need to complete a health screening using an online app before entering an FLCC location.
  • Masks and social distancing will be required. All students will receive one free reusable mask.
  • FLCC's WiFi access has been extended and will cover a section of the A parking lot (near the Marty Dodge Woodsman Field) beginning on July 27. The FLCC main campus and campus centers will also be accessible for students to use College WiFi once the semester starts.

Please note: Plans are subject to change due to new information, guidance and/or direction from the State of New York.

Before Entering the Building: COVID-19 Screening

You will need to complete a health screening using the CampusClear app the same day you plan to enter an FLCC building. We are still working on finalizing the health screening process. The link will be posted on the homepage at and this web page.

Information on CampusClear will also be emailed and texted to students before classes start. Please check your FLCC email weekly through the summer and daily after classes start. Make sure to enter your mobile phone number in the correct field in WebAdvisor so we can text you the CampusClear link and other important information.

If you cannot complete the app, Campus Police will have a paper form you can fill out.

While in the Building: Preventive Measures

Masks are required at the main campus, campus centers and other FLCC locations. Students may receive a free mask from the Student Corporation by filling out a face mask request form.

Please stay 6 feet from others in hallways, offices and classrooms. Some offices will have Plexiglas dividers for additional protection.

Watch for signs in the building with special instructions, such as traffic patterns for the One Stop Center and the Helpdesk.

Hand sanitizer stations will be available throughout campus, and classrooms will have cleaning supplies.

Plan Your Visits

Before visiting a campus center, the library, computer labs or other offices, please check hours and procedures. Some offices will require appointments while others will continue to provide walk-in services. Detailed information will be posted in the Student Services tab below before the start of the semester.

Types of Classes

Our Fall 2020 course listing is fully updated. Classes will be offered in one of the formats below.

Online: Course content, such as readings, assignments and tests, is available through the internet with no scheduled class meetings. In WebAdvisor, online classes have a "U" or an "S" before the section number (example: ENG-101-U1). The "S" refers to online classes taken through SUNY (example: ENG-113-S1).

Remote: These courses are often referred to as "synchronous" because they meet at scheduled times using videoconferencing software. This allows for real-time interaction among professors and students. In WebAdvisor, synchronous online classes have a "C" in the section number (example: MAT-121-C06).

Hybrid/In-Person: These courses are part online, part on-campus. Classes will be divided into small groups for in-person sessions to make it possible for professors and students to meet while practicing social distancing. In WebAdvisor, hybrid courses will have no letter if they take place at the main campus, a "G" for Geneva, an "N" for Newark and a "V" for Victor (examples: BIO-171-05 and TECH-116-V5). Refer to the meeting information for days and times.

View Course Schedule

Course outlines will include backup plans if the College is required to return to all-remote instruction and steps students can take if they lose connection to a live online class.

The preview period in Blackboard, the platform FLCC uses for course materials, assignments, and student communication, will open on Aug. 24, a week before classes begin on Aug. 31.

New Students

Students new to FLCC for the fall semester should register for classes by following the instructions in your acceptance email, and signing up for a registration appointment via WebAdvisor. To add or drop classes after you have registered, please contact Academic Advising, Career and Transfer Services at

Returning Students with a GPA of 2.0 or Above

If your cumulative GPA is 2.0 or above, you are not required to meet with an advisor to select courses. To add or drop classes, log into WebAdvisor and adjust your schedule via the "Register for Sections" option. The semester starts Aug. 31 and changes can be made online through Aug. 30.

To add a course that is full, contact the One Stop Center at

Returning Students with a GPA Below 2.0

If your cumulative GPA is below 2.0, you must contact Academic Advising, Career and Transfer Services at or the Geneva, Newark or Victor campus center to register for classes or make adjustments to your courses. This is to ensure you are taking the right classes to make progress toward your academic goals.

Other Academic Changes

Looking to change your major? You can do this through your academic advisor or via email at

Dropping a summer class? Complete a drop form

If you need assistance, please contact Academic Advising, Career and Transfer Services at

Students joining FLCC for the first time in Fall 2020 should review and complete their Enrollment Checklist. This will ensure you've provided your intent to enroll, activated your WebAdvisor account (which lets you register for classes, pay your bills, and perform other student-related functions), and signed up for an advising appointment.

New Student Orientation

In order to welcome you, and get you acclimated to life as a Laker, new students are invited to attend New Student Orientation. This year, our New Student Orientation program will be online.

Orientation is tailored for your academic program, and takes place virtually via WebEx from 10 a.m. to noon. Following the morning session, you can finish Orientation asynchronously (at your own pace) via our Online Orientation platform.

Please sign up to attend on the date that corresponds to your program, as follows:

  • August 17 - Physical Education & Integrated Health Care and Nursing
  • August 18 - Humanities and Social Science
  • August 19 - Computer Sciences, Conservation, Mathematics, and Science & Technology
  • August 20 - Business and Visual & Performing Arts

Sign Up for Orientation

All student services will be available remotely through the summer. Please refer to our Departments and Offices listing for contact information.

In the fall, student services will be available remotely and in-person. Some offices will welcome walk-ins, while others will ask you to make an appointment so you don't have to wait. In either instance, our student support services will be ready and eager to help you throughout the fall semester!


Details on accessing tutoring services will be posted here in August.

Through the summer, you can visit our Blackboard Student Group to get remote help with your classes.

Disability Services

  • If you are a current or incoming student and you have questions regarding registering, accommodations or accessible documents, please reach out to the Disability Services Coordinator at
  • Check out the Disability Services web page for more information and resources.

Counseling Services

  • Students needing short-term personal counseling can reach the Office of Community Standards and Counseling at (585) 785-1211 or After the semester begins, appointments can be set up in Starfish.
  • Worried about someone's health and safety? Call 911 immediately. If your concern does not require an emergency response, complete a RADAR report.
  • Check out the Counseling Services web page for available apps and resources relating to personal development and mental health.

Student Health Services

  • Students will be required to have their immunizations on file before the start of the fall semester. If you are registering the week before the term, we will provide a short window in which to submit the appropriate documents.
  • A health history will be required of any student taking a hybrid/in-person course, living in The Suites at Laker Landing, or participating on an athletics team. An email link will be sent on Aug. 17 to students in these categories. The health history will allow the College to monitor those who have underlying conditions in the case of an on-campus COVID-19 case.
  • Students will continue to have access to the Health Services staff. Information for accessing services will be available here at the start of the semester.

Emergency Needs and Staying Safe

  • We understand that life happens. In this turbulent time, this can be even more stressful. To request a student emergency loan for unforeseen expenses, such as a car repair, please visit our website.
  • Your safety is of paramount importance to us. During this time, all policies remain in place. If you have concerns around discrimination, sexual misconduct or general conduct issues, please contact the Office of Community Standards and Counseling at (585) 785-1211 or

Clubs and Activities

All club and organization meetings will be held virtually. Limited in-person activities will require masks, social distancing and advance registration. Be sure to check the calendar of meetings and events.

Student Corporation is hard at work planning fall semester activities that promote health and safety, and also the social and extra-curricular needs of students. They're exploring ways to connect and be together in a responsible way.

Laker Day will be held on October 20 and have a mix of virtual and on-campus in-person events with social distancing, masks and advance registration.


The National Junior College Athletic Association (NJCAA) recently announced its recommendations for athletic competition in 2020-21. Aligned with safety guidelines set forth by state officials, FLCC will offer cross country, logging sports and eSports during the fall semester. Men's and women's soccer and volleyball will be moved to the spring semester, and will be permitted to hold a limited number of low-density practices in the fall. Men's and women's basketball practices are postponed to January.

Practices for the fall season will be largely held outside and condensed to small groups at staggered meeting times. Additional safety measures will include regular health screenings for athletes and coaches, social distancing, mask use whenever possible, disinfection, and COVID-19 education. No spectators will be allowed in adherence with state mandates for collegiate athletics.

View more information about our fall athletics plan. If you're looking to play a fall sport, we invite you to submit a Recruit Me form to learn more about FLCC athletics.

The Suites at Laker Landing

The Suites at Laker Landing will be open in Fall 2020 with reduced occupancy to protect student health. All applicants have been notified of their current housing status; applicants on the waiting list will continue to receive regular updates throughout the summer as their status changes.

Residents will have to abide by social distancing rules; no guests will be allowed. A move-out plan has been established if state or local health authorities make changes during the semester.

Housing Support

Please contact the Office of Housing & Residential Life at (585) 785-1643 or to find out what local options are available.

Food Service

The College will offer food service in the fall. Check back for details.

FLCC Student Identification Cards

The College is investigating the use of electronic credentials. Please check back for more information. Your FLCC Student ID number is found in your WebAdvisor account.

Students should complete a Free Application for Federal Student Aid (FAFSA) as soon as possible. For more information and resources, visit the Financial Aid web page.

For help completing your FAFSA, email Lidia Irizarry, our FAFSA completion specialist, at to set up an appointment via phone or Webex.

Financial aid counselors are available for phone or video conferencing via Webex; your counselor is assigned to you based on the first letter of your last name.

The College has received funding from the Coronavirus Aid, Relief, and Economic Security Act (CARES) Act. The U.S. Congress established the Higher Education Emergency Relief Fund (HEERF) to provide emergency financial aid grants. These critical funds will help eligible FLCC students cover expenses related to unanticipated travel, additional technology requirements, or other needs related to the COVID-19 response.

We have received clearance to start the application process for the emergency grant. We will be sending eligible students an e-mail with the application for the emergency grant funding by the end of business, Friday June 5, 2020. Please continue to check your FLCC e-mail for further information.

For more details and updates, please visit the FLCC CARES Act Emergency Fund web page.

The FLCC Book Nook is currently taking online orders for summer courses and selling FLCC gear at

  • Fall course materials can be purchased beginning on Aug. 17
  • Financial aid can be used to buy course materials beginning on Aug. 17

Online orders may be shipped directly to students' homes. Options for pickup will be listed here before Aug. 17.

Personal Computers

All students should have access to a personal computer, given the increased use of online courses and web conferencing. In many cases, financial aid may be used to pay for computers at the Book Nook.

For minimum specifications for student laptops, visit

For information on internet access and other technology questions, please review the Technology and Internet Access section below.

Laptop Computer Loans for Students

The FLCC IT Department has a limited number of laptop computers available to be loaned to students. Please complete a computer loan agreement form to submit a request. Contact the IT Helpdesk if you have any questions.

FLCC IT Services

The Helpdesk is available at (585) 785-1419 or to assist you with questions related to computer accounts (i.e. student email, WebAdvisor, etc), and technical support. If you don't get an answer, please leave a message and the first available tech will call you back. Your call is important to us!

For students with internet access problems at home, check with the for options.

Avoiding Email Scams

During any crisis or high-profile event, hackers/scammers and other bad actors will try to trick you into clicking links or opening attachments that relate to the crisis. Here are several to watch out for:

  • COVID-19/Coronavirus emails and attachments with urgent news and important announcements
  • Emails detailing changes in operational modality (moving to online/distance learning)
  • Emails offering special information regarding helping you move to an all online teaching environment
  • VPN news, special offers, fake scareware pop ups saying you need to call Tech Support
  • Emails or unexpected web pages asking you for your logon/password credentials

We ask that everyone carefully look at all emails. If there is any doubt about an email, forward it to the and ask if it is a valid email. Do not take unnecessary risks by clicking links or opening attachments.

Students who do not clear the self screening (see Entering FLCC Buildings above) will receive instructions on the next steps to take.

If a student, employee or visitor tests positive, FLCC will work with the local health department and provide data from the self-screening application to assist with contact tracing.

Isolation and Quarantine

Students who may have been exposed to COVID-19 should quarantine while waiting for test results. Quarantine helps prevent the spread of disease that can occur before a person knows they are sick or if they are infected with the virus without experiencing symptoms.

Isolation is used to separate people infected with the virus (those who are sick with COVID-19 and those with no symptoms) from people who are not infected.

Students staying in the Suites at Laker Landing will be encouraged to isolate or quarantine at their permanent homes. Protocols have been established to care for those who are unable to return to their permanent home. Non-residential students will isolate or quarantine where they live.


If you are well, practice these protective measures:

  • Wash your hands thoroughly several times a day with soap and water or use alcohol based hand sanitizers
  • Avoid touching eyes, nose and mouth
  • Be prepared to stay home by having a few days of extra food, water and medicine on hand
  • Practice social distancing

If you are ill, do the following:

  • Stay home if you are ill, except to obtain medical care or necessities
  • Cover coughs and sneezes with a tissue or your elbow - not your hand
  • If you have symptoms (cough, fever, shortness of breath) and seek medical treatment, call ahead so providers are ready for you.
  • If you believe you have come in contact with someone who has a confirmed case of COVID-19, call your health care provider or your county public health department


Staff for FLCC use cleaning products shown to be effective against coronavirus. In addition, facilities staff take the following measures to control the spread of disease:

  • Disinfection of door knobs and handrails
  • Wiping down work areas that get used under limited operations
  • Keeping hand sanitizer stations filled at all locations
  • Flushing the air in the building as often as possible to bring in fresh air from outside
  • Deep cleaning all restrooms (fixtures, walls and floors) regularly

FLCC's Fall Plan

FLCC has updated its fall plan, which outlines a comprehensive approach to protect the health and safety of the FLCC community while continuing our mission to provide students with a quality educational experience.

Fall Re-Opening Plan Adobe Acrobat, PDF

Please note: Plans are subject to change upon new information, guidance and/or direction from the State of New York.

Need Assistance?

General Questions or Comments

If you have a question about FLCC operations that is not included here, email us at

Student Concerns

For students who have a specific concern or question, you can complete this simple form. We will connect you with the right resource.


New York State Coronavirus health hotline | 1-888-364-3065

Call with questions or concerns about travel and symptoms

New York State Health Department: Novel Coronavirus (COVID-19)

SUNY: Health Alert - 2019 Novel Coronavirus

CDC: Coronavirus Disease 2019

World Health Organization: Rolling updates on coronavirus disease

Local: NYS County Health Departments