Right to Know
A listing of disclosures the College would like you to be aware of as well as the office where you can obtain additional information.
Finger Lakes Community College - Nondiscrimination Notice
Finger Lakes Community College does not discriminate against any employee, applicant for employment, student or applicant for admission based on an individual's race, color, national origin, religion, creed, age, disability, sex, gender identification, gender expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, veteran status, domestic violence victim status, criminal conviction or any other category protected by law. The College adheres to all federal and state civil rights laws prohibiting discrimination in public institutions of higher education.
Inquiries regarding the application of Civil Rights may be directed to:
Inquiries regarding the application of Civil Rights may be directed to the Civil Rights Compliance Officer, Room 1350, 585-785-1428, email@example.com or Title IX Co-Coordinators: Sarah Whiffen, Associate Vice President for Student Affairs, Room 2153, 585-785-1284, Sarah.Whiffen@flcc.edu or Catherine Burns, Human Resources Compliance Coordinator, Room 1341, 585-785-1466, Catherine.Burns@flcc.edu; at Finger Lakes Community College; 3325 Marvin Sands Drive, Canandaigua, NY 14424.
Inquiries may also be directed to the United States Department of Education's Office of Civil Rights, 32 Old Slip 26th Floor, New York, NY 10005-2500; Tel. 646-428-3800; or email: firstname.lastname@example.org, or contact the NYS Division of Human Rights Offices http://www.dhr.ny.gov/, One Monroe Avenue, Suite 308, Rochester, NY 14607; Tel. 585-238-8250; or email InfoRochester@dhr.ny.gov.
Retaliation is prohibited against any person who files a charge of discrimination, participates in an OFCCP proceeding or otherwise opposes discrimination under state or federal law.
Student Handbook & Academic Planner
Be sure to pick up your copy of the Student Handbook & Academic Planner. This publication features:
- Information regarding services available to students, and a planning calendar with important dates/activities;
- An abridged version of the policies affecting students;
- Emergency Fire and Evacuation Procedures and Locations;
- Information on how to use technology: WebAdvisor, Office 365, Starfish and Blackboard;
- Academic Grievance, Code of Conduct, and Sexual Misconduct and Non-Discrimination Policies overviews. For complete policies, please refer online to www.flcc.edu/offices/judicial/.
Copies are available in the Student Life Office (2120) or at any campus center office.
Keep Us Up To Date
Throughout the year, correspondence will be mailed to the address you maintain with the Student Records Office and/or sent to your College assigned e-mail address. If you are not residing at your permanent mailing address while attending FLCC, please notify the Student Records Office of your local mailing address (where you are temporarily residing during the academic year). It is your responsibility to notify the College of any address changes.
College Catalog & Academic Advisors
The College Catalog obtains information for degree requirements. All matriculated students will be assigned a faculty advisor who will assist you in selecting your courses for the upcoming semester. The Academic Advising, Career and Transfer Services Services Office has professional academic advisors to assist you with course selection, long-term degree planning and transfer or career path information. Please note: While your advisor will provide you with guidance in terms of course selection and sequence, it is ultimately your responsibility to know your degree requirements and to satisfy these requirements. If you choose to take time off from the College and curriculum changes occur within your degree program, you may be required to satisfy any new requirements.
- Cost of attending the College.
- Information regarding the College's academic programs.
- Entities that accredit, license, or approve the school and its programs and procedures for reviewing school's accreditation, licensing, or approval documentation.
- Requirements for officially withdrawing from the school.
- Description of any special services and facilities for disabled students (Please note: The process for requesting services and/or accommodations are outlined in the Procedures for Services to Students with Disabilities guidebook available from the Admissions Office, and the Department of Developmental Studies).
- Employees and their titles responsible for institutional and financial assistance disclosure information are available in the catalog or student handbook. Employees are available during business hours, Monday–Thursday from 8:30 AM to 5 PM and Friday from 8:30 AM to 4 PM.
(Student Life Office, Room 2120; (585)785-1284)
Oversees the Academic Standing Process each semester and criteria to reestablish eligibility if student fails to maintain satisfactory academic progress, which impacts financial aid and attendance at FLCC.Co-Title IX Coordinator is responsible for oversight of the College's response to NYS Article 129 B, Enough is Enough and the Violence Against Women Reauthorization Act (2013).
(Room 1155; (585)785-1211)
The Office of Community Standards & Counseling will support students by providing counseling to students on a short-term basis. Student Services Counselors respond to at-risk students in crisis situations and works to help the student be successful in his/her academic career. In cases where a student's attendance is disrupted, the Counselors will work with the student to re-enter to the College. An at-risk student is one who is in jeopardy of harming him/herself or others or who exhibits severe mental anguish. When a student age 22 or younger is identified as being "at-risk," his/her parent or legal guardian may be notified by the Associate Vice President of Student Affairs (or designee).
The office also adjudicates any on-off campus Code of Conduct violations and coordinates investigations of Title IX (NYS Article 129B) complaints.
Preferred Name Form
Title IX of the Education Amendments of 1972 and its implementing regulations prohibit sex discrimination in educational programs and activities operated by recipients of Federal financial assistance. Relative to Title IX, FLCC prohibits discrimination based on a student's gender identify, including discrimination based on a student's trans-gendered status.Finger Lakes Community College takes this guidance seriously and is committed to assisting students both in and out of the classroom. To this end, we are offering students who wish to be called by another name by their instructors or have faculty use pronouns that are not aligned with their sex assigned at birth, the opportunity to notify the Co-Coordinator of Title IX, Sarah Whiffen, AVP of Student Affairs. Ms. Whiffen will then notify your fall faculty. At this point, the notification will only be to your teaching faculty. Total notification is not currently possible across College systems (Blackboard, WebAdvisor, student ID system, etc.). Students who visit service offices will need to notify personnel on their own. If students change their coursework it will be his or her responsibility to re-notify the Co-Coordinator of the adjustment so new notifications can be sent. Notifications can be made in person to the Community Standards & Counseling office, or by submitting information at https://flcc.formstack.com/forms/preferred_name.
Family Educational Rights and Privacy Act (FERPA)
The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. They are:
- The right to inspect and review the student's education records within 45 days of the day the College receives a request for access. The student should submit to the Registrar a written request that identifies the record(s) they wish to inspect. The Registrar will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the Registrar, the Registrar shall advise the student of the correct college official to whom the request should be addressed.
- The right to request the amendment of the student's education records that the student believes are inaccurate or misleading. Students may ask the College to amend a record that they believe is inaccurate or misleading. They should write the College official responsible for the record, clearly identify the part of the record they want changed, and specify why it is inaccurate or misleading. If the College decides not to amend the record as requested by the student, the College will notify the student of the decision and advise the student of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.
- The right to consent to disclosures of personally identifiable information contained in the student's education records, except to the extent that FERPA authorized disclosure without consent.
One exception that permits disclosure without consent is disclosure to school officials with legitimate educational interests. A school official is a person employed by the College in an administrative, supervisory, academic or research, or support staff position (including Campus Safety personnel and health staff); a person or company with whom the College has contracted (such as an attorney, auditor, or collection agent); a person serving on the Board of Trustees; SUNY System Administration; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks.
A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibility.
Upon request, the College discloses education records without consent to officials of another school in which a student seeks or intends to enroll.
The College designates the following as directory information and will release it without prior written consent, unless the student has informed the Registrar in writing that he/she does not want his/her directory information released. The directory information includes:
- Telephone Number Photograph or Likeness
- Date and Place of Birth
- College-assigned email address
- Major Field of Study
- Participation in Officially Recognized Activities and Sports
- Weight and Height of Members of Athletic Teams
- Dates of Attendance at FLCC
- Degrees, Certificates and Awards Received
- Eligibility for Honor Societies
- Most Recent Previous Educational Agency or Institution Attended by the Student
- Dean's List Qualification
- Solomon Act – Military Access to Education Records*
* The Solomon Amendment (10 U.S.C. §982:32 C.F.R. 216.65 F.R. 2056) is not a part of FERPA, but it allows military organizations access to information ordinarily restricted under FERPA for the purpose of military recruiting. Specifically, the Solomon Amendment permits the Department of Defense entities to physically access institutional facilities to recruit students, and to obtain students' names, addresses, phone numbers, age, class, and degree program once every term. The Solomon Amendment only applies to enrolled students over age 17.
Students have the right to restrict disclosure/release of directory information to third-parties. While students are attending FLCC, they must file the notification to withhold directory information annually. Forms for this purpose are available from the Registrar's Office or the One Stop Center.
Filing a Complaint
Students have the right to file a complaint with the U.S. Department of Education concerning alleged failures by Finger Lakes Community College to comply with the requirements of FERPA. The name and address of the office that administers FERPA is:
Family Educational Rights & Privacy Office
Department of Education
330 Independence Avenue, S.W.
Washington, DC 20201
(Room 1070; (585)785-1405)
- Refund policy (The College’s refund policy is outlined online at www.flcc.edu/bursar)
- Requirements for the return of Title IV funds
- Summary of requirements for the return of Financial Aid Title IV grant or loan assistance by withdrawn students. Information is also available online at www.flcc.edu/bursar.
(Room 1145: (585)785-1276)
Please contact the Financial Aid Office or visit our website for the following information:
- Description of all available federal, state, local, and institutional need-based and non-need based programs, including application form and procedures www.flcc.edu/aid/
- Student eligibility requirements: www.flcc.edu/aid/eligibility.cfm
- Rights and responsibilities of students receiving Title IV and other financial aid, including:
- Criteria for continued eligibility: www.flcc.edu/aid/eligibility.cfm
- Method and frequency of financial aid disbursements: www.flcc.edu/aid/
- Terms of federal loans, sample repayment schedules, and the necessity for repaying loan: www.flcc.edu/offices/financialaid/directloans.cfm
- General conditions and terms applicable to any employment offered as part of a student’s financial aid award: www.flcc.edu/jobs/workstudy.cfm
- All federal student loan borrowers are required to complete online entrance and exit counseling: www.flcc.edu/offices/financialaid/staffordloans.cfm
- Enrollment in a study abroad program approved for credit may be considered at FLCC for purposes of applying for federal financial aid assistance. Please contact the Financial Aid Office for details.
The Office of Assessment, Planning and Continuous Improvement provides information regarding FLCC graduation/completion and transfer out rates and is in compliance with the Student Right-to-Know Act of 1990 (P.L. 101-542). For detailed consumer information, visit www.flcc.edu/consumer/.
(Room 2202; (585)785-1900)
FLCC’s annual security report includes statistics for the previous three years’ reported crimes that occurred on campus, in certain off-campus buildings owned or controlled by FLCC, and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report by contacting the Office of Campus Safety or by accessing the following Web site: www.flcc.edu/safety.
(Room 3881; (585)785-1459)
Equity in Athletics Disclosure Act (information about athletic program participation rates and institutional financial support for each program)
(Room 2135; (585)785-1264)
Hard-copy voter registration forms are available in Student Life and at each campus center site.
Health Insurance Benefits
All FLCC full and part-time students are covered by basic accident benefits while on college premises or while participating in college-sponsored activities, both on and off campus. The basic accident benefits are covered by the Auxiliary Services fee that you pay each semester.
Optional Sickness Plans
New health insurance options are available under the federal Affordable Care Act. For more information, visit http://finder.healthcare.gov.
Health Insurance Programs for NYS Residents
New York State also offers health insurance programs for NYS residents. For more information, visit https://nystateofhealth.ny.gov/.
Drug and Alcohol Prevention
Drug and alcohol prevention information pursuant to Public Law 101-226; visit www.flcc.edu/studenthealth.
(3rd floor Charles J. Meder Library – 3580; (585)785-1441)
Disability Services facilitates equal access for students with disabilities by coordinating accommodations and support services. Students seeking accommodations or support services must provide documentation from a qualified source. Disability Services is a designated voter registration site; voter registration forms are available upon request.
E-mail: email@example.com Hours
Mon–Thu: 9 AM–5 PM
Fri: 9 AM–4 PM