Right to Know

A listing of disclosures the College would like you to be aware of as well as the office where you can obtain additional information.

Finger Lakes Community College - Nondiscrimination Notice

Finger Lakes Community College does not discriminate against any employee, applicant for employment, intern, whether paid or unpaid, contractor, student, or applicant for admission based on an individual's race, color, national origin, religion, creed, age, disability, sex, gender identification, gender expression, sexual orientation, self-identified or perceived sex, the status of being transgender, familial status, pregnancy, predisposing genetic characteristics, military status, veteran status, domestic violence victim status, criminal conviction or any other category protected by law. The College adheres to all federal and state laws prohibiting discrimination and sexual harassment in public institutions of higher education.

The College prohibits conduct by any employee or a student that disrupts or interferes with another's work performance or educational experience, or that creates an intimidating, offensive, or hostile work or educational environment due to discrimination based on protected status or sexual harassment. In keeping with this goal, the College is committed to educate employees in the recognition and prevention of workplace and educational discrimination and sexual harassment. Improper conduct may violate the College's policy, when it is more serious than petty slights or trivial inconveniences.

Applicability of Policy:

This policy applies to all employees, applicants for employment, interns, whether paid or unpaid, contractors and persons conducting business with the College, regardless of immigration status, students and applicants for admission. Students who are only employed with the College as student aides or work study, or who are interns inside and outside the College as a part of their course study, will be categorized as students.

*There will be instances of sexual harassment as defined by Title IX and it's implementing regulations when a report of sexual harassment will be deferred to the College's Title IX Grievance Policy. The final rule on Title IX effective August 14, 2020 determined the Title IX Grievance Policy should be applied when the sex based conduct reported meets the threshold of severe AND pervasive AND objectively offense. Quid pro quo harassment and Clery Act / VAWA offenses which also may fall under the Title IX Grievance Policy are NOT evaluated for severity, pervasiveness, offensiveness, or denial of equal educational access, because these types of misconduct are sufficiently serious to deprive a person of equal educational access. Jurisdiction for Title IX is to address conduct that takes place in a school's education program or activity, for which the conduct occurred in the United States and for a current student or employee. The Non-Discrimination and Sexual Harassment Response and Prevention Policy includes expanded jurisdiction and a different threshold to establish sexual harassment, and all forms of harassment or discrimination.

Inquiries about and reports regarding this policy and procedure or the College's Title IX Grievance Policy may be made internally to:

Institutional Member of the Student Conduct Institute. State University of New York. View TIX training.

Michelle Polowchak, Chief Human Resources Officer
Civil Rights Compliance Officer (CRCO), Title IX Coordinator
ADA / 504 Coordinator
Room 1350, (585) 785-1451

Kelly Engert, Assistant Director, Employee and Labor Relations
Deputy Title IX Coordinator
Room 1350, (585) 785-1466

Sarah Whiffen, Associate Vice President of Student Affairs
Deputy Title IX Coordinator
Room 2153, (585) 785-1284

Sara Iszard, Director of Community Standards and Counseling
Title IX Investigator
Room 3260, (585) 785-1554

Non-Discrimination and Sexual Harassment Response and Prevention Policy Adobe Acrobat, PDF

Student Handbook & Academic Planner

Be sure to pick up your copy of the Student Handbook & Academic Planner. This publication features:

  1. Information regarding services available to students;
  2. An abridged version of the policies affecting students;
  3. Emergency Fire and Evacuation Procedures and Locations;
  4. Information on how to use technology: WebAdvisor, Office 365, Starfish and Blackboard;
  5. Academic Grievance, Code of Conduct, and Sexual Misconduct and Non-Discrimination Policies overviews. For complete policies, please refer online to www.flcc.edu/offices/judicial/.

Copies are available in the Student Life Office (2120) or at any campus center office.

Keep Us Up To Date

Throughout the year, correspondence will be mailed to the address you maintain with the Student Records Office and/or sent to your College assigned e-mail address. If you are not residing at your permanent mailing address while attending FLCC, please notify the Student Records Office of your local mailing address (where you are temporarily residing during the academic year). It is your responsibility to notify the College of any address changes.

College Catalog & Academic Advisors

The College Catalog contains information for degree requirements. All matriculated students will be assigned a faculty advisor who will assist you in selecting your courses for the upcoming semester. The Academic Advising, Career and Transfer Services Services Office has professional academic advisors to assist you with course selection, long-term degree planning and transfer or career path information. Please note: While your advisor will provide you with guidance in terms of course selection and sequence, it is ultimately your responsibility to know your degree requirements and to satisfy these requirements. If you choose to take time off from the College and curriculum changes occur within your degree program, you may be required to satisfy any new requirements.

  • Cost of attending the College.
  • Information regarding the College's academic programs.
  • Entities that accredit, license, or approve the school and its programs and procedures for reviewing school's accreditation, licensing, or approval documentation.
  • Requirements for officially withdrawing from the school.
  • Description of any special services and facilities for disabled students (Please note: The process for requesting services and/or accommodations are outlined in the Procedures for Services to Students with Disabilities guidebook available from the Admissions Office, and the Disability Services office).
  • Employees and their titles responsible for institutional and financial assistance disclosure information are available in the catalog or student handbook. Employees are available during business hours, Monday–Thursday from 8:30 AM to 5 PM and Friday from 8:30 AM to 4 PM.

Office of the Associate Vice President of Student Affairs

(Student Life Office, Room 2120; (585) 785-1284)

Oversees the Academic Standing Process each semester and criteria to reestablish eligibility if student fails to maintain satisfactory academic progress, which impacts financial aid and attendance at FLCC.

Deputy Title IX Coordinator is responsible for oversight of the College's response to NYS Article 129 B, Enough is Enough and the Violence Against Women Reauthorization Act (2013).

Community Standards and Counseling Office

(Room 3260; (585) 785-1211)

The Office of Community Standards & Counseling will support students by providing counseling to students on a short-term basis. Student Services Counselors respond to at-risk students in crisis situations and works to help the student be successful in his/her academic career. In cases where a student's attendance is disrupted, the Counselors will work with the student to re-enter to the College. An at-risk student is one who is in jeopardy of harming him/herself or others or who exhibits severe mental anguish. When a student age 22 or younger is identified as being "at-risk," his/her parent or legal guardian may be notified by the Associate Vice President of Student Affairs (or designee).

The office also adjudicates any on-off campus Code of Conduct violations and coordinates investigations of Title IX (NYS Article 129B) complaints.

Institutionally Recognized Name Form

The College's Institutionally Recognized Name policy allows students and employees to officially notify the college of their Institutionally Recognized name(s) and preferred pronoun(s), and have this request reflected in on-campus communication systems (e.g., Colleague, Email, Blackboard, Maxient, Campus CE, Housing, Slate, Starfish, Web Advisor, TutorTrac, etc.). The Institutionally Recognized name is used for purposes of including, but not limited to, support of the LGBTQ+ community, international students, nicknames and/or individual partiality. Institutionally Recognized names are limited to alphabetical characters, a hyphen (-), and a space.

The institution must apply the individual's legal first name for designated official records and reports including but not limited to: employment and payroll records, billing records, financial aid documents, official transcripts, medical records, employee benefits records, enrollment reporting, expense reimbursements, campus safety incidents, federal and state tax submissions and documents, travel and purchasing authorizations, and federal immigration documents. The college reserves the right to revoke or deny the use of any Institutionally Recognized name request at any time with notification to the individual.

This policy is consistent with Diversity, Equity, Inclusive higher education practices supporting individuals against discrimination based on gender identity and expression, and is best practice for supporting transgender, gender non-conforming, and all members of the college community.

Notifications can be made in person to the Community Standards & Counseling office, or by submitting information at https://flcc.formstack.com/forms/institutionally_recognized_name.

Family Educational Rights and Privacy Act (FERPA)

The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. They are:

  1. The right to inspect and review the student's education records within 45 days of the day the College receives a request for access. The student should submit to the Registrar a written request that identifies the record(s) they wish to inspect. The Registrar will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the Registrar, the Registrar shall advise the student of the correct college official to whom the request should be addressed.
  2. The right to request the amendment of the student's education records that the student believes are inaccurate or misleading. Students may ask the College to amend a record that they believe is inaccurate or misleading. They should write the College official responsible for the record, clearly identify the part of the record they want changed, and specify why it is inaccurate or misleading. If the College decides not to amend the record as requested by the student, the College will notify the student of the decision and advise the student of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.
  3. The right to consent to disclosures of personally identifiable information contained in the student's education records, except to the extent that FERPA authorized disclosure without consent.

One exception that permits disclosure without consent is disclosure to school officials with legitimate educational interests. A school official is a person employed by the College in an administrative, supervisory, academic or research, or support staff position (including Campus Safety personnel and health staff); a person or company with whom the College has contracted (such as an attorney, auditor, or collection agent); a person serving on the Board of Trustees; SUNY System Administration; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks.

A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibility.

Upon request, the College discloses education records without consent to officials of another school in which a student seeks or intends to enroll.

The College designates the following as directory information and will release it without prior written consent, unless the student has informed the Registrar in writing that he/she does not want his/her directory information released. The directory information includes:

  • Legal Name
  • Address
  • Telephone Number Photograph or Likeness
  • Date and Place of Birth
  • College-assigned email address
  • Major Field of Study
  • Participation in Officially Recognized Activities and Sports
  • Weight and Height of Members of Athletic Teams
  • Dates of Attendance at FLCC
  • Degrees, Certificates and Awards Received
  • Eligibility for Honor Societies
  • Most Recent Previous Educational Agency or Institution Attended by the Student
  • Dean's List Qualification
  • Solomon Act – Military Access to Education Records*

* The Solomon Amendment (10 U.S.C. §982:32 C.F.R. 216.65 F.R. 2056) is not a part of FERPA, but it allows military organizations access to information ordinarily restricted under FERPA for the purpose of military recruiting. Specifically, the Solomon Amendment permits the Department of Defense entities to physically access institutional facilities to recruit students, and to obtain students' names, addresses, phone numbers, age, class, and degree program once every term. The Solomon Amendment only applies to enrolled students over age 17.

Students have the right to restrict disclosure/release of directory information to third-parties. While students are attending FLCC, they must file the notification to withhold directory information annually. Forms for this purpose are available from the Student Records Office or the One Stop Center.

Filing a Complaint

Students have the right to file a complaint with the U.S. Department of Education concerning alleged failures by Finger Lakes Community College to comply with the requirements of FERPA. The name and address of the office that administers FERPA is:

Family Educational Rights & Privacy Office
Department of Education
330 Independence Avenue, S.W.
Washington, DC 20201

Student Accounts Office

(Room 1070; (585) 785-1405)

  • Refund policy (The College’s refund policy is outlined online at www.flcc.edu/bursar)
  • Requirements for the return of Title IV funds
  • Summary of requirements for the return of Financial Aid Title IV grant or loan assistance by withdrawn students. Information is also available online at www.flcc.edu/bursar.

Financial Aid Office

(Room 1145: (585) 785-1276)

Please contact the Financial Aid Office or visit our website for the following information:

Office of Assessment, Planning and Continuous Improvement

(1260; (585) 785-1464)

The Office of Assessment, Planning and Continuous Improvement provides information regarding FLCC graduation/completion and transfer out rates and is in compliance with the Student Right-to-Know Act of 1990 (P.L. 101-542). For detailed consumer information, visit www.flcc.edu/consumer/.

Office of Campus Safety

(Room 2202; (585) 785-1900)

FLCC’s annual security report includes statistics for the previous three years’ reported crimes that occurred on campus, in certain off-campus buildings owned or controlled by FLCC, and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report by contacting the Office of Campus Safety or by accessing the following Web site: www.flcc.edu/safety.

Athletic Office

(Room 3881; (585) 785-1459)

Equity in Athletics Disclosure Act (information about athletic program participation rates and institutional financial support for each program)

Office of Student Life

(Room 2135; (585) 785-1264)

Distribution of Voter Registration Forms

Hard-copy voter registration forms are available in Student Life and at each campus center site.

Student Health Services

(Room 3815; (585) 785-1297)

Health Insurance Benefits

All FLCC full and part-time students are covered by basic accident benefits while on college premises or while participating in college-sponsored activities, both on and off campus. The basic accident benefits are covered by the Auxiliary Services fee that you pay each semester.

Optional Sickness Plans

New health insurance options are available under the federal Affordable Care Act. For more information, visit http://finder.healthcare.gov.

Health Insurance Programs for NYS Residents

New York State also offers health insurance programs for NYS residents. For more information, visit https://nystateofhealth.ny.gov/.

Drug and Alcohol Prevention

Drug and alcohol prevention information pursuant to Public Law 101-226; visit www.flcc.edu/studenthealth.

Disability Services

(3rd floor Charles J. Meder Library – 3580; (585) 785-1441)

Disability Services facilitates equal access for students with disabilities by coordinating accommodations and support services. Students seeking accommodations or support services must provide documentation from a qualified source. Disability Services is a designated voter registration site; voter registration forms are available upon request.

Student Complaints and Concerns

To report a complaint or concern, please visit the Student Complaints and Concerns web page to review information and guidance for various categories.