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Right to Know

A listing of disclosures the College would like you to be aware of as well as the office where you can obtain additional information.

Finger Lakes Community College - Nondiscrimination Notice

Finger Lakes Community College does not discriminate based on an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, gender expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction.

Inquiries regarding the application of Civil Rights may be directed to:

Civil Rights Compliance Office Grace Loomis, Director of Human Resources, Room B140D, 585-785-1451, or Deputy Title IX Coordinators: Andrew Baker, Director of Community Standards, Room: 1125, 585-785-1554,; Jason Maitland, Director of Campus Safety, Room: B205, 585-785-1437, Finger Lakes Community College, 3325 Marvin Sands Dr., Canandaigua, NY 14424.

Inquiries may also be directed to the United States Department of Education's Office of Civil Rights, 32 Old Slip 26th Floor, New York, NY 10005-2500; Tel. (646)428-3800; Email

Student Handbook & Academic Planner

Be sure to pick up your copy of the Student Handbook & Academic Planner. This publication features:

  1. Information regarding services available to students, a planning calendar with important dates/activities, a College telephone directory;
  2. An abridged version of the Student Code of Conduct Policy;
  3. Grievance procedures to follow when resolving academic discrimination, sexual harassment and all other complaints; plus much more. Stop by the Office of Student Life (Room 2120, main campus) or the main offices at the FLCC Geneva, Victor, and Newark Campus Centers for your free copy. Furthermore, the Student Code of Conduct Policy and Grievance Procedures are also available online at

Throughout the year, correspondence will be mailed to the address you maintain with the Student Records Office and/or sent to your College assigned e-mail address. If you are not residing at your permanent mailing address while attending FLCC, please notify the Student Records Office of your local mailing address (where you are temporarily residing during the academic year). It is your responsibility to notify the College of any address changes.

The College Catalog obtains information for degree requirements. If you are enrolling on a full-time basis (12 or more credits), you will be assigned a faculty advisor who will assist you in selecting your courses for the upcoming semester. If you are enrolling on a part-time basis (11 or less credits), you may request a faculty advisor through the One Stop Office or you may receive advising services through the Educational Planning and Career Services. Please note: While your advisor will provide you with guidance in terms of course selection and sequence, it is ultimately your responsibility to know your degree requirements and to satisfy these requirements. If you choose to take time off from the College and curriculum changes occur within your degree program, you may be required to satisfy any new requirements.

Office of the Vice President of Student Affairs

(Student Life Office, Room 2120; (585)785-1284)

Student Intervention Team. The SIT responds to at-risk students in crisis situations and works to help the student be successful in his/her academic career. In cases where a student's attendance is disrupted, the SIT will work with the student to re-enter to the College. An at-risk student is one who is in jeopardy of harming him/herself or others or who exhibits severe mental anguish. When a student age 22 or younger is identified as being "at-risk," his/her parent or legal guardian may be notified by the Associate Vice President of Student Affairs (or designee).

Community Standards Office

(Room 1125; (585)785-1211)

Satisfactory academic progress standards and criteria to reestablish eligibility if student fails to maintain satisfactory academic progress, which impacts financial aid and attendance at FLCC.

The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their education records. They are:

  1. The right to inspect and review the student's education records within 45 days of the day the College receives a request for access. The student should submit to the Registrar a written request that identifies the record(s) they wish to inspect. The Registrar will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the Registrar, the Registrar shall advise the student of the correct college official to whom the request should be addressed.
  2. The right to request the amendment of the student's education records that the student believes are inaccurate or misleading. Students may ask the College to amend a record that they believe is inaccurate or misleading. They should write the College official responsible for the record, clearly identify the part of the record they want changed, and specify why it is inaccurate or misleading. If the College decides not to amend the record as requested by the student, the College will notify the student of the decision and advise the student of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.
  3. The right to consent to disclosures of personally identifiable information contained in the student's education records, except to the extent that FERPA authorized disclosure without consent.

One exception that permits disclosure without consent is disclosure to school officials with legitimate educational interests. A school official is a person employed by the College in an administrative, supervisory, academic or research, or support staff position (including Campus Safety personnel and health staff); a person or company with whom the College has contracted (such as an attorney, auditor, or collection agent); a person serving on the Board of Trustees; SUNY System Administration; or a student serving on an official committee, such as a disciplinary or grievance committee, or assisting another school official in performing his or her tasks.

A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibility.

Upon request, the College discloses education records without consent to officials of another school in which a student seeks or intends to enroll.

The College designates the following as directory information and will release it without prior written consent, unless the student has informed the Registrar in writing that he/she does not want his/her directory information released. The directory information includes:

  • Name
  • Address
  • Telephone Number Photograph or Likeness
  • Date and Place of Birth
  • College-assigned email address
  • Major Field of Study
  • Participation in Officially Recognized Activities and Sports
  • Weight and Height of Members of Athletic Teams
  • Dates of Attendance at FLCC
  • Degrees, Certificates and Awards Received
  • Eligibility for Honor Societies
  • Most Recent Previous Educational Agency or Institution Attended by the Student
  • Dean's List Qualification
  • Solomon Act – Military Access to Education Records*

* The Solomon Amendment (10 U.S.C. §982:32 C.F.R. 216.65 F.R. 2056) is not a part of FERPA, but it allows military organizations access to information ordinarily restricted under FERPA for the purpose of military recruiting. Specifically, the Solomon Amendment permits the Department of Defense entities to physically access institutional facilities to recruit students, and to obtain students' names, addresses, phone numbers, age, class, and degree program once every term. The Solomon Amendment only applies to enrolled students over age 17.

Students have the right to restrict disclosure/release of directory information to third-parties. While students are attending FLCC, they must file the notification to withhold directory information annually. Forms for this purpose are available from the Registrar's Office or the One Stop Center.

Filing a Complaint

Students have the right to file a complaint with the U.S. Department of Education concerning alleged failures by Finger Lakes Community College to comply with the requirements of FERPA. The name and address of the office that administers FERPA is:

Family Educational Rights & Privacy Office
Department of Education
330 Independence Avenue, S.W.
Washington, DC 20201

Student Accounts Office

(Room 1070; (585)785-1405)

  • Refund policy (The College’s refund policy is outlined online at
  • Requirements for the return of Title IV funds
  • Summary of requirements for the return of Financial Aid Title IV grant or loan assistance by withdrawn students. Information is also available online at

Financial Aid Office

(Room 1145: (585)785-1275)

Please contact the Financial Aid Office or visit our website for the following information:

Office of Institutional Effectiveness

(B-105; (585)785-1464)

FLCC is pleased to provide the following information regarding our institution's graduation/completion and transfer out rates. The information is provided by the Office of Institutional Effectiveness and is in compliance with the Student Right-to-Know Act of 1990 (P.L. 101-542). The rates reflect the completion and transfer-out status of the general student body that entered the college during the 2007-08 school year at a point at which 150% of the normal time-to-completion had elapsed.

During the fall semester of 2008, 1283 first-time, full-time, degree-seeking undergraduate students entered FLCC. After 3 years (i.e., as of Fall 2011), 29% of these students had graduated or completed their programs and 25% had transferred to other higher education institutions.

Office of Campus Safety

(Room 2202; (585)785-1900)

FLCC’s annual security report includes statistics for the previous three years’ reported crimes that occurred on campus, in certain off-campus buildings owned or controlled by FLCC, and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. You can obtain a copy of this report by contacting the Office of Campus Safety or by accessing the following Web site:

Athletic Office

(D-329; (585)785-1459)

Equity in Athletics Disclosure Act (information about athletic program participation rates and institutional financial support for each program)

Office of Student Life

(Room 2135; (585)785-1264)

Distribution of Voter Registration Forms

Student Health Services

(D-312; (585)785-1297)

Health Insurance Benefits

All FLCC full and part-time students are covered by basic accident benefits while on college premises or while participating in college-sponsored activities, both on and off campus. The basic accident benefits are covered by the Auxiliary Services fee that you pay each semester.

Optional Sickness Plans

New health insurance options are available under the federal Affordable Care Act. For more information, visit

Health Insurance Programs for NYS Residents

New York State also offers health insurance programs for NYS residents. For more information, visit

Drug and Alcohol Prevention

Drug and alcohol prevention information pursuant to Public Law 101-226; visit

College Catalog

  • Cost of attending the College.
  • Information regarding the College’s academic programs.
  • Entities that accredit, license, or approve the school and its programs and procedures for reviewing school’s accreditation, licensing, or approval documentation.
  • Requirements for officially withdrawing from the school.
  • Description of any special services and facilities for disabled students (Please note: The process for requesting services and/or accommodations are outlined in the Procedures for Services to Students with Disabilities guidebook available from the Admissions Office, and the Department of Developmental Studies).
  • Employees and their titles responsible for institutional and financial assistance disclosure information are available in the catalog or student handbook. Employees are available during business hours, Monday – Thursday from 8:30 a.m. to 5:00 p.m. and Friday from 8:30 a.m. to 4 p.m.